Terms of Service for Florida State Filing LLC

1. AGREEMENT TO TERMS

1. Overview

   This Terms of Use Agreement ("Agreement") is a legally binding contract between Florida State Filing, LLC ("FSF," "Company," "we," "us," or "our") and any individual or entity ("User," "Client," "you," or "your") that accesses, browses, or interacts with https://www.flstatefiling.com(the "Website") and any related services offered by FSF ("Services").

   By using the Website or Services, you confirm that you have read, understand, and agree to be legally bound by this Agreement. If you do not accept these Terms, you must discontinue use of the Website and Services immediately.

2. Binding Nature of Agreement

   This Agreement establishes a legally enforceable relationship between:

   • FSF: The provider of business filing, compliance, and corporate support services.
   • Users ("Clients"): Individuals, businesses, representatives, and entities utilizing FSF’s Services.

   By using the Website or Services, Users confirm that they have read, understand, and agree to comply with this Agreement.

   This Agreement applies to:

   • Registered Users: Individuals who create an account on the FSF Website.
   • Non-Registered Users: Visitors browsing the Website or accessing information without an account.
   • Business Entities: Companies, corporations, partnerships, and legal entities using FSF’s Services.
   • Authorized Representatives:Individuals acting on behalf of a business entity or another individual.

   Users further acknowledge that:

   • They have the legal authority to enter into this Agreement on behalf of themselves or a business entity.
   • They will comply with all applicable laws, regulations, and policies governing the use of FSF’s Services.
   • Misuse, fraudulent activity, or violation of these Terms may result in suspension, termination, or legal action.

3. Acceptance of Terms & Conditions

   By accessing, browsing, or using the Website and Services, Users:

   1. Acknowledge they have read, understood, and agreed to be legally bound by these Terms.
   2. Consent to the collection, use, and storage of their data in accordance with FSF’s Privacy Policy.
   3. Agree to comply with all applicable laws related to corporate filings, business compliance, and regulatory obligations.

   If a User does not accept or comply with these Terms, they must immediately stop using the Website and Services.

4. FSF’s Right to Modify Terms

   FSF reserves the right to modify, update, or change this Agreement at any time without prior notice.

   Conditions of Modification:

   • Updates to the Terms may be madeto reflect changes in laws, business operations, or best practices.
   • Modifications will take effect immediately upon posting on the Website.
   • FSF is not required to notify Users individually of updates.

   User’s Responsibility to Review Changes:

   • Users are responsible for reviewing the Terms regularly to stay informed of any updates.
   • Continued use of the Website or Services after modifications constitutes acceptance of the updated Terms.

   If a User disagrees with any modifications, their sole remedy is to discontinue use of the Website and Services.

5. Governing Law & Jurisdiction

   This Agreement is governed by and interpreted under the laws of the State of Florida.

   • Any disputes regarding these Terms shall be resolved exclusively in state or federal courts located in Tallahassee, Florida.
   • Users waive their right to participate in class-action lawsuits related to disputes arising from this Agreement.
   • Failure to comply with these Terms may result in legal action, service termination, or financial penalties.

2. DEFINITIONS

1. Overview

   This section defines key terms used throughout these Terms of Use to ensure clarity. These definitions set the foundation for understanding your rights and obligations when using our Website and Services.

   By accessing the Website and Services, you ("User," "Client," "you," or "your") acknowledge and agree to these definitions. If any term is ambiguous, FSF retains the right to interpret it in a manner that aligns with its intended purpose.

2. "Website"

   "Website" refers to:

   • https://www.flstatefiling.com and all related subdomains, web pages, and digital platforms operated by FSF.
   • Any web-based applications, mobile platforms, or online portals that provide access to FSF’s Services.
   • All content, tools, and features available on FSF’s online platform.

   FSF may update, modify, or enhance the Website at any time without prior notice.

3. "User" or "Client"

   A "User" or "Client" is defined as:

   • Any individual, business entity, or representative who accesses or utilizes FSF’s Services.
   • Any authorized representative acting on behalf of a company or legal entity.
   • Anyone who creates an account, submits a request, or engages with FSF’s platform.

   User Obligations:

   By using FSF’s Services, you confirm that you have the legal authority to enter into this Agreement and comply with all applicable laws.

   Business Entity Representatives:

   • Users acting on behalf of a business entity must have the legal authority to bind that entity to this Agreement.
   • FSF assumes all submitted requests are authorized and is not responsible for verifying a User’s authority.

   Unauthorized Use:

   • Unauthorized use, including fraudulent activity or misrepresentation, is strictly prohibited. Violations may result in account suspension, service termination, or legal action.

4. "Services"

   FSF provides corporate compliance and business registration solutions, including but not limited to:

   1. Business Entity Formation & Incorporation
      • Filing Articles of Incorporation or Organization for corporations, LLCs, and partnerships.
      • Name availability searches, business registration, and compliance filings.
      • Assistance with EIN (Employer Identification Number) applications.
   2. Annual Report Filings
      • Filing state reports to maintain business compliance.
      • Providing deadline tracking and reminders.
   3. Beneficial Ownership Information (BOI) Reporting
      • Assistance with BOI compliance under federal regulations.
      • Submission of required information to government agencies.
   4. Registered Agent Services
      • Acting as the official point of contact for legal and government correspondence.
      • Ensuring compliance with state regulations.
   5. Corporate Reinstatement Services
      • Assisting dissolved or inactive entities in regaining good standing.
      • Filing necessary reinstatement paperwork.
      • Resolving compliance issues that led to dissolution.
   6. Corporate Compliance Solutions
      • Monitoring compliance, reminders, and filing assistance for regulations.
      • Supporting tax and corporate reporting obligations.
      • Advising on structural changes, amendments, and conversions.
   7. Additional Services Through Affiliates & Third-Party Providers
      • FSF partners with third parties to offer legal, tax, and financial advisory services.
      • FSF does not directly provide legal or tax services but may refer Clients to trusted professionals.

5. Third-Party Providers

   "Third-Party Providers" refers to external entities that facilitate or support FSF's Services, including:

   1. Government Agencies & Compliance Regulators
      • State and federal agencies responsible for business filings, corporate registrations, and regulatory compliance.
      • Examples: Secretary of State offices, IRS, FinCEN, and other government entities.
      • FSF is not liable for delays, errors, or rejections by government agencies.
   2. Payment Processors & Financial Institutions
      • Third-party payment platforms, banks, and financial service providers handling transactions on behalf of FSF.
      • Examples: Stripe, PayPal, ACH processors, and credit card gateways.
      • FSF does not store full payment details and is not responsible for third-party payment processing issues.
   3. Technology & Hosting Providers
      • Cloud service providers, cybersecurity firms, and web hosting platforms that maintain FSF’s infrastructure.
      • These providers ensure data security, uptime reliability, and service availability.
   4. Marketing & Affiliate Partners
      • Third-party businesses promoting FSF’s services through referral programs or partnerships.
      • FSF is not responsible for misrepresentations, unauthorized claims, or misleading advertisements by affiliates.
   5. Legal, Tax, & Compliance Partners
      • Independent law firms, CPA firms, or compliance specialists offering related services.
      • FSF does not provide legal or tax advice but may refer Clients to third-party professionals.
   6. Other External Service Providers
      • Companies offering business solutions integrating with FSF's platform, such as virtual office services, trademark registration, and credit-building programs.
   7. No Endorsement or Liability for Third-Party Services

      By using FSF’s Website and Services, Clients acknowledge and agree that:

      • FSF is not responsible for third-party providers’ services, terms of use, or policies.
      • FSF does not guarantee the performance, accuracy, or reliability of third-party services.
      • Clients should review third-party provider terms, privacy policies, and disclaimers before engaging.
   8. Governing Law & Interpretation
      • All definitions in this section shall be interpreted under the laws of the State of Florida.
      • If any definition is ambiguous, the interpretation most favorable to FSF shall apply.
      • FSF reserves the right to modify, update, or redefine terms as necessary.

3. ELIGIBILITY & ACCOUNT REGISTRATION

1. Overview

   Florida State Filing, LLC ("FSF," "Company," "we," "us," or "our") provides corporate filing, compliance, and business registration services. To access and use FSF's Website and Services, Users ("User," "Client," "you," or "your") must meet specific eligibility criteria and comply with registration requirements.

   By registering an account or using FSF's Services, you represent, warrant, and agree to the conditions set forth in this section. FSF reserves the right to suspend or terminate accounts if eligibility requirements are not met or if fraudulent, misleading, or unlawful activity is suspected.

2. Age & Legal Authority Requirement
   • Users must be at least 18 years old to create an account and use FSF's Services.
   • Users must have the legal capacity to enter into a binding contract under applicable laws.
   • If a User is registering on behalf of a business entity, they must:
     • Have full legal authority to act on behalf of that entity.
     • Ensure that all information provided is accurate and reflects the entity's true legal standing.

   FSF is not responsible for verifying a User's authority to act on behalf of an entity and assumes that all registrations are legitimate and authorized.

3. Accuracy of Information Provided

   By creating an account or submitting a service request, Users agree to provide true, accurate, and complete information, including but not limited to:

   • Full legal name
   • Business name (if applicable)
   • Current mailing address and contact details
   • Valid email address and phone number
   • Taxpayer Identification Number (TIN) or Employer Identification Number (EIN), if required
   1. Obligation to Maintain Accurate Information
      • Users must update their account information immediately if any details change.
      • Providing false, misleading, or outdated information may result in delays, service rejection, or account termination.
      • FSF is not liable for errors, delays, or government rejections caused by inaccurate information provided by the User.
   2. Verification of Information
      • FSF reserves the right to request additional documentation to verify a User's identity or business legitimacy.
      • Failure to comply with a verification request may result in service suspension, order cancellation, or legal action.
4. Restrictions on Use & Prohibited Activities

   Users agree not to use the Website or Services for any unlawful, fraudulent, or unauthorized purposes, including but not limited to:

   1. Fraudulent or Misleading Registrations
      • Registering a business entity using false, stolen, or misleading information.
      • Misrepresenting ownership, business structure, or legal standing.
      • Attempting to impersonate another individual or business entity.
   2. Unlawful or Unauthorized Business Activities
      • Using FSF's Services for money laundering, tax evasion, identity theft, or illegal financial transactions.
      • Registering a business entity to engage in fraudulent, deceptive, or unlawful practices.
      • Attempting to use FSF's Services in jurisdictions where they are not legally permitted.
5. Right to Suspend or Terminate Accounts

   FSF reserves the right to suspend, restrict, or terminate user accounts at its discretion under the following circumstances:

   • Providing false, misleading, or incomplete information during registration.
   • Engaging in unauthorized or illegal activities using FSF’s services.
   • Repeated payment disputes, chargeback fraud, or multiple failed transactions.
   • Violation of any terms outlined in this agreement.
   1. Suspension Process & Notice
      • FSF will attempt to notify the user via email before taking action.
      • In cases involving fraud, illegal activities, or serious violations, immediate termination may occur without prior notice.
   2. Consequences of Account Termination
      • Users will lose access to their account, service history, and pending filings.
      • Ongoing services may be canceled, and refunds will not be issued for terminated accounts.
      • FSF may report fraudulent or unlawful activities to law enforcement or regulatory authorities.
6. Multiple Accounts & Account Sharing Restrictions
   • Each user is permitted only one registered account, unless expressly approved by FSF.
   • Account sharing, transfers, or resale are strictly prohibited.
   • Unauthorized use or multiple accounts may lead to suspension or termination.
7. Account Security & User Responsibility

   Users are responsible for maintaining the security and confidentiality of their account credentials.

   1. Account Access & Unauthorized Use
      • Users must not share login credentials with third parties.
      • If unauthorized access is suspected, users must notify FSF immediately.
      • FSF is not liable for losses or damages resulting from negligence in safeguarding account credentials.
   2. Account Recovery & Password Reset
      • If access is lost, users must submit a password reset request through the Support Center.
      • FSF may require identity verification before restoring access to a locked or compromised account.
8. Compliance with Local & International Laws

   Users must comply with all applicable laws, regulations, and licensing requirements when using FSF’s services.

   • If operating outside the United States, users are responsible for ensuring compliance with their local business regulations.
   • FSF is not responsible for a user’s failure to comply with federal, state, or international regulations governing their business.
9. Governing Law & Dispute Resolution
   • All disputes related to account matters shall be governed by the laws of the State of Florida.
   • Users agree to resolve disputes through arbitration in Tallahassee, Florida, as outlined in Section 8 – Dispute Resolution & Governing Law.
   • Class-action lawsuits and jury trials are not permitted for account-related disputes.

4. DESCRIPTION OF SERVICES & PROCESSING TIME

1. Overview

   Florida State Filing, LLC ("FSF," "Company," "we," "us," or "our") provides business filing and compliance services, including:

   • Business entity formation and incorporation
   • Annual report filings
   • Beneficial Ownership Information (BOI) reporting
   • Registered Agent services
   • Corporation reinstatement services
   • Corporate compliance solutions
   • Other services via affiliates and third-party providers

   FSF processes orders promptly, but processing times depend on external factors, including government agencies, third-party providers, and client responsiveness.

   By using FSF's services, Clients ("User," "you," or "your") acknowledge that all processing times are estimates, not guarantees. Compliance deadlines remain the Client’s responsibility.

2. Standard Processing Timeframes
   • FSF processes orders within 3 business days, provided all required information is submitted correctly.
   • State and federal agencies may take longer to process filings and approvals. FSF is not liable for such delays.
   • Errors, missing documents, or incomplete information will cause delays until the Client provides corrections.
   • Expedited processing is available for an additional fee, subject to external turnaround times.
3. Factors That May Affect Processing Times

   FSF prioritizes efficiency, but the following factors can impact turnaround times:

   1. Government & Regulatory Delays
      • Processing backlogs at state or federal agencies.
      • Regulatory changes, audits, or new legal requirements.
      • Government holidays or office closures.
   2. Client Submission Errors or Omissions
      • Incorrect or incomplete information from the Client.
      • Rejected filings require Client corrections before resubmission.
   3. Third-Party Service Providers & Payment Processing
      • FSF works with third-party services for payments, compliance, and expedited filings.
      • Technical issues or backlogs at third-party providers may delay processing.
   4. Client Responsiveness & Communication
      • FSF will notify Clients via email or the User Panel if additional information is required.
      • Delays occur if Clients fail to respond promptly.
      • Clients must regularly check their email and User Panel for updates.
4. Client Responsibilities & Compliance Obligations

   Clients agree to:

   • Submit complete and accurate information on time.
   • Meet government deadlines to avoid penalties.
   • Respond quickly to FSF requests for additional details.
   • Review all filings for accuracy before submission.
   • Monitor compliance obligations via the User Panel.

   Failure to Provide Accurate Information May Result In:

   • Processing delays, rejected filings, and resubmission fees.
   • Late penalties imposed by government agencies.
   • Loss of business entity status, fines, or regulatory action.
5. No Liability for External Processing Delays

   FSF is not responsible for delays, penalties, or legal consequences due to:

   • Government processing times.
   • Client errors, omissions, or incomplete submissions.
   • Delays caused by third-party providers or payment processors.
   • Failure to monitor deadlines or compliance requirements.

   Clients assume full responsibility for ensuring their business remains in compliance.

5. PRICING, PAYMENTS & BILLING POLICIES

1. Overview

   At Florida State Filing, LLC ("FSF," "Company," "we," "us," or "our"), transparency is key. We offer business filing, compliance, and corporate services that require upfront payment. By using our services, you ("User," "Client," "you," or "your") agree to the pricing, payment terms, and non-refundable policies outlined here.

   To ensure secure transactions, FSF partners with trusted third-party payment processors. We reserve the right to adjust pricing, payment terms, and accepted payment methods as needed.

2. Payment Terms & Non-Refundable Fees

   Payment for FSF services is due in full at the time of purchase, unless otherwise stated.

   1. Non-Refundable Fees
      • Once a service enters processing, the payment is final and non-refundable, except under the conditions outlined in Section 6 (Refund & Cancellation Policy).
      • Government fees and third-party service charges are non-refundable under any circumstances.
      • Expedited processing, rush orders, and priority service fees are non-refundable once initiated.
   2. Accepted Payment Methods
      • FSF accepts credit cards, debit cards, ACH bank transfers, PayPal, and other approved payment methods.
      • Payments must be made through authorized payment gateways. FSF does not accept cash, checks, or cryptocurrency.
   3. Payment Timing & Authorization
      • Full payment is required at the time of purchase.
      • Clients authorize FSF and its payment processors to charge the selected payment method for the full service amount.
      • If a payment is declined, rejected, or reversed, FSF reserves the right to suspend or cancel the order until payment is received.
3. Third-Party Payment Processors

   FSF partners with trusted third-party payment processors (e.g., Stripe, PayPal, ACH transfer services) to securely process transactions.

   1. User Agreement with Third-Party Payment Terms

      By making a payment, you agree to the terms and conditions of the third-party payment provider processing your transaction.

      • Transaction times may vary, and FSF is not responsible for delays caused by third-party providers.
      • Payment disputes, fraud alerts, or chargeback requests must be handled directly with the payment processor, not FSF.
      • Third-party processors may impose additional fees, which are non-refundable.
   2. Secure Transactions & Data Protection
      • FSF does not store full payment card details; all transactions are securely processed through PCI-compliant third-party services.
      • Clients should never share payment information via email, phone, or live chat for security reasons.
4. Pricing, Taxes & Surcharges

   FSF reserves the right to modify pricing, fees, and applicable taxes at any time without prior notice.

   1. Pricing Adjustments
      • Service fees may be updated to reflect changes in government filing costs, third-party fees, or operational expenses.
      • Promotional pricing, discounts, or special offers may be time-sensitive and subject to eligibility criteria.
   2. Sales Tax & Other Charges
      • Depending on the Client's location, FSF may be required to collect and remit sales tax or other legally mandated fees.
      • Additional surcharges imposed by payment providers (e.g., international transaction fees, currency conversion charges) are the sole responsibility of the Client.
   3. Currency & Payment Conversions
      • All transactions are processed in U.S. dollars (USD) unless explicitly stated otherwise.
      • If a payment is made in a foreign currency, conversion rates and associated fees are determined by the Client's financial institution or payment processor. FSF is not responsible for any exchange rate fluctuations.

6. REFUND POLICY

1. Overview

   Florida State Filing, LLC ("FSF," "Company," "we," "us," or "our") specializes in professional business filing, compliance, and corporate support services. Due to the immediate nature of these services, all payments to FSF are final and non-refundable , except where explicitly stated in this Refund & Cancellation Policy.

   By using our Website and Services, you ("User," "Client," "you," or "your") acknowledge that refunds and cancellations adhere strictly to the terms outlined here and that all refund requests must be submitted through the designated process before initiating any dispute or chargeback.

2. Refund Request Process

   To ensure transparency and efficiency, all refund requests must follow the process below:

   1. Submit a refund request via the User Panel
      • Log into your account and navigate to "Billing and Payments" → "Request a Refund."
      • Requests made via email, phone, or chat will not be processed.
   2. Provide required details
      • Include your order number, transaction date, payment method, and reason for the refund request.
      • Requests must be submitted within 7 days of purchase unless stated otherwise.
   3. Processing time
      • Refund reviews and processing may take up to 10 business days.
      • You will receive a confirmation email once your request is approved or denied.

   Failure to follow this process may result in an automatic denial of your refund request.

3. Non-Refundable Fees & Services

   Due to the immediate processing nature of our services, the following fees are non-refundable under any circumstances:

   1. State Filing Fees & Government Charges
      • Payments made to state or federal agencies (e.g., Secretary of State, IRS, FinCEN, Sunbiz, etc.) are non-refundable , as these payments are governed by third-party regulations.
      • If a government agency rejects, delays, or modifies a filing, fees paid to them remain non-refundable.
   2. Third-Party Service Provider Fees
      • FSF may engage third-party payment processors, compliance partners, or document preparation services on behalf of Clients.
      • Fees charged by these providers are non-refundable, regardless of service status.
   3. Services Already Submitted or Completed
      • Once a service has been submitted to a government agency or completed, no refunds will be issued.
      • This includes:
        • Business entity formations (LLCs, corporations, partnerships, etc.)
        • Registered Agent services
        • Annual report filings
        • Beneficial Ownership Information (BOI) reports
        • Corporation reinstatements
        • Name reservations or amendments
   4. Expedited & Rush Services
      • Expedited processing fees are non-refundable once an order has been placed.
      • If a User requests faster service but the government agency does not process it on time, FSF is not responsible for external delays.
4. Order Cancellations & Refund Eligibility

   Refund eligibility depends on the order status at the time of cancellation:

   Order Status

   Order not processed yet

   Order in processing but not submitted

   Order submitted to government agency

   Order completed and delivered

   Refund Eligibility

   Eligible for a full refund, minus processing fees.

   Partial refund may be granted at FSF's discretion.

   No refunds available.

   No refunds available.

   FSF reserves the right to deny refunds for orders that have entered processing unless explicitly stated otherwise.

7. DISCLAIMERS & LIMITATION OF LIABILITY

1. General Disclaimer

   Florida State Filing, LLC ("FSF," "Company," "we," "us," or "our") provides business entity formation, compliance filings, and registered agent services. While we strive for accuracy and compliance, all services are provided "as-is" and "as-available," without express or implied warranties.

   By using FSF's services, you accept full responsibility for legal compliance and acknowledge that FSF does not provide legal, financial, or tax advice.

2. No Guarantee of Government or Third-Party Approvals
   • FSF does not guarantee approval of any business filings or regulatory submissions.
   • We are not responsible for delays, rejections, or penalties resulting from incomplete or inaccurate information provided by the Client.
3. No Legal, Financial, or Tax Advice Provided

   FSF is not a law firm, CPA firm, or financial advisor and does not:

   • Provide legal representation or attorney-client privileges.
   • Offer tax preparation or audit services.
   • Act as a fiduciary or financial advisor.

   Information provided by FSF is for informational purposes only. Clients should consult a licensed professional before making legal, tax, or financial decisions.

4. No Liability for Delays, Technical Failures, or Force Majeure Events

   FSF is not responsible for service disruptions caused by:

   1. Government processing delays.
   2. User errors, such as incorrect or incomplete filings.
   3. Technical failures, including website downtime or cybersecurity threats.
   4. Force majeure events (natural disasters, government actions, or unforeseen circumstances).
5. Limitation of Liability & Financial Cap on Claims

   To the maximum extent permitted by law, FSF's liability is strictly limited:

   1. Exclusion of Certain Damages
      • FSF is not liable for indirect or consequential damages, including loss of business or revenue.
      • Clients waive the right to seek damages beyond the amount paid for FSF's services.
   2. Maximum Financial Liability
      • FSF's total liability shall not exceed the service fee paid by the Client.
      • If no fee was paid, FSF’s liability shall not exceed $100.

8. DISPUTE RESOLUTION & GOVERNING LAW

1. Overview

   Florida State Filing, LLC ("FSF," "Company," "we," "us," or "our") is committed to providing quality services and resolving disputes efficiently. To reduce unnecessary litigation, all disputes related to FSF's Website, Services, or Terms of Use must first be submitted through the Support Center before any legal action is initiated.

   By using our Website and Services, Users ("User," "Client," "you," or "your") agree to follow the dispute resolution procedures outlined in this section and waive the right to file or participate in class-action lawsuits against FSF.

2. Mandatory Dispute Resolution Process

   Before pursuing arbitration or legal action, the Client must:

   1. Submit a dispute resolution request through the Support Center.
      • The request must include a detailed description of the issue, supporting documents, and any relevant correspondence.
   2. Allow FSF at least 14 business days to review and attempt resolution.
   3. Engage in good-faith discussions to resolve the dispute.
   4. If no resolution is reached within 30 days, proceed to arbitration.

   Failure to follow this process before seeking arbitration or legal action constitutes a breach of this Agreement and may result in claim dismissal.

3. Binding Arbitration Agreement

   If a dispute cannot be resolved through the Support Center, both parties agree to resolve all claims through binding arbitration instead of litigation.

   • Arbitration will be conducted under the rules of the American Arbitration Association (AAA).
   • The arbitration will take place in Tallahassee, Florida, unless otherwise required by law.
   • A neutral arbitrator will be selected by mutual agreement or appointed by the arbitration body.
   • Arbitration proceedings will be conducted in English and remain confidential.
   • The arbitrator's decision is final and binding, with limited appeal rights under the Federal Arbitration Act (FAA).
4. Waiver of Class Action & Jury Trial Rights

   By using FSF's Website and Services, Clients waive their right to participate in class-action lawsuits or mass arbitration against FSF.

   • No Class Actions: Disputes must be filed individually and cannot be combined with other claims.
   • No Jury Trials: Clients waive their right to a jury trial in any arbitration or legal proceeding.
5. Governing Law & Jurisdiction

   This Agreement is governed by the laws of the State of Florida, without regard to conflict-of-law principles.

   • Venue: Legal proceedings must be filed exclusively in the state or federal courts of Tallahassee, Florida.
   • Personal Jurisdiction: Users agree to submit to Florida courts and waive objections to venue or jurisdiction.

9. CHARGEBACKS, PAYMENT DISPUTES & PENALTIES

1. Overview

   Florida State Filing, LLC ("FSF," "Company," "we," "us," or "our") provides essential business services, including business entity formation, compliance filings, registered agent services, and corporate solutions.Due to the nature of these services, all payments made to FSF are final and non-refundable once processing has begun.

   To prevent fraudulent payment disputes, Users ("Client," "you," or "your") are prohibited from initiating chargebacks on valid transactions. By using FSF's Services, you acknowledge and expressly waive your right to dispute payments with your bank, credit card company, or payment provider.

   If a chargeback or payment dispute is initiated in violation of this Agreement, FSF reserves the right to recover financial losses, impose penalties, and take legal action against the Client.

2. Chargeback & Payment Dispute Waiver

   By engaging with FSF, the Client agrees not to dispute or request a chargeback for payments related to:

   • Business entity filings and registrations.
   • Annual reports and compliance services.
   • Beneficial Ownership Information (BOI) reporting.
   • Registered Agent services.
   • Any other FSF service, including those provided through third-party partners.

   Clients must submit all billing inquiries and refund requests through FSF's Support Centerbefore attempting a dispute with their payment provider. Failure to do so constitutes a material breach of this Agreement.

3. Refund & Dispute Resolution Process

   To resolve any payment concerns, Clients must:

   1. Submit a refund request via the User Panel under "Billing and Payments" in the "Request a Refund" tab.
   2. Provide supporting documentation to justify the refund request.
   3. Allow up to 10 business days for FSF to investigate and respond.
   4. Cooperate with FSF's support team in resolving disputes.

   If a Client fails to follow this process and initiates a chargeback, the penalties outlined inSection 9.4 will apply.

4. Chargeback Recovery Fees & Financial Penalties

   Clients who initiate a chargeback in violation of this Agreement will face the following penalties:

   1. Chargeback Recovery Fee
      • A $500 non-refundable administrative fee per disputed transaction to cover processing and dispute resolution costs.
   2. Reversal of Chargeback & Account Reinstatement Fee
      • Clients must repay the full disputed amount plus any payment processor fees.
      • A $250 account reinstatement fee applies before account access is restored.
   3. Legal Action Fee & Collection Costs
      • Clients subject to legal action must pay a $5,000 legal action fee plus all legal and court costs.
      • Clients must reimburse FSF for additional damages, penalties, and collection fees.
   4. Blacklisting & Service Termination
      • Clients who engage in fraudulent chargebacks may be permanently banned from FSF services.
      • FSF may report repeat offenders to financial institutions, fraud databases, and credit agencies.

10. FAIR AND PROFESSIONAL CONDUCT

1. Overview

   Florida State Filing, LLC ("FSF," "Company," "we," "us," or "our") is committed to maintaining our reputation, business relationships, and service integrity. To ensure fairness and prevent misinformation, this Non-Disparagement Clause applies to all Users ("User," "Client," "you," or "your") who interact with our Website and Services.

   By agreeing to these Terms of Use, you acknowledge and agree not to make false, misleading, or defamatory statements about FSF, including its officers, employees, affiliates, partners, or services.

   This clause aims to prevent the misuse of public forums, social media, review sites, or other communication platforms to spread misleading information that could harm FSF's business.

2. Prohibited Conduct Under the Non-Disparagement Clause

   Users must not engage in the following actions:

   1. Sharing False or Misleading Information
      • Posting or sharing false, misleading, or unverified claims about FSF or its services.
      • Spreading misrepresentations about FSF's pricing, policies, or employees.
      • Making unfounded allegations that could harm FSF's business.
   2. Defamation on Public Platforms
      • Posting negative or defamatory online reviews, blog posts, or comments intended to harm FSF's reputation.
      • Publishing disparaging remarks on social media, forums, or review sites.
   3. Encouraging Negative Publicity
      • Urging others to boycott, defame, or spread misinformation about FSF.
      • Participating in coordinated negative campaigns against FSF.
3. Dispute Resolution Before Public Complaints

   Before posting public complaints, Users must attempt to resolve disputes through FSF's Support Center.

   • Users must submit a formal complaint through FSF's Support Center and allow 14 business days for resolution.
   • If resolved, Users agree to withdraw or amend negative statements about FSF.
   • Posting negative statements before seeking resolution may result in legal action.
4. Legal Consequences of Violating This Clause

   If a User violates this clause, FSF may take the following actions:

   1. Cease-and-Desist Notice
      • FSF may issue a written demand requiring the User to remove or retract false statements within 5 business days.
   2. Legal Action for Defamation
      • FSF may pursue legal action for monetary damages.
      • If found guilty of spreading false information, a court may award:
        • Compensatory damages for financial losses.
        • Punitive damages if done with malice.
        • Legal fees incurred by FSF.
5. Exemptions & Good Faith Reviews

   FSF does not prohibit users from sharing honest opinions or lawful criticism, as long as:

   • Statements are factual, verifiable, and made in good faith.
   • The user has first attempted to resolve the issue through the Support Center.
   • The complaint is based on personal experience rather than third-party claims.

   Constructive feedback is welcomed and encouraged through private support channels. However, false statements, exaggerations, or coordinated attacks are strictly prohibited.

6. Reporting Violations & Removal Requests

   If users or third parties come across false or defamatory content about FSF, they can report it by:

   • Filing a complaint through the Support Center.
   • Providing the exact URL, post, or comment containing the false statements.
   • Including evidence that proves the statements are inaccurate or malicious.

   FSF will review all reports and may take appropriate action, which could include content removal, cease-and-desist notices, or legal proceedings.

7. Non-Disparagement for Affiliates, Partners, and Contractors

   This policy also applies to:

   • Affiliates and referral partners who promote FSF’s services.
   • Independent contractors or vendors working with FSF.
   • Former employees, consultants, or service providers who have signed non-disparagement agreements.

   Affiliates, partners, or contractors found violating this clause may face contract termination, loss of commissions, or legal action.

8. Governing Law & Enforcement Jurisdiction
   • This Non-Disparagement Clause is governed by the laws of the State of Florida.
   • Any disputes will be handled exclusively through arbitration in Tallahassee, Florida.
   • If arbitration does not resolve the matter, FSF may pursue legal action in state or federal court.

   By using FSF’s services, users agree to waive their right to participate in class-action lawsuits related to the enforcement of this clause.

11. THIRD-PARTY LINKS & SERVICES

1. Overview

   Florida State Filing, LLC ("FSF," "Company," "we," "us," or "our") may provide links to third-party websites, apps, and services ("Third-Party Services") for convenience. However, these services are independently owned and operated, meaning FSF has no control over their content, policies, or security measures.

   If you choose to engage with Third-Party Services, you do so at your own risk, and FSF is not responsible for any issues that may arise.

2. Types of Third-Party Services We Use

   FSF integrates with third-party providers in the following areas:

   1. Government & Compliance
      • State and federal agencies (e.g., IRS, FinCEN, Secretary of State Offices) that handle business filings and tax registrations.
      • Third-party compliance portals used for reporting and business verification.
   2. Payment Processing
      • Stripe, PayPal, ACH gateways manage transactions securely.
      • FSF does not store payment details; payments are processed under the provider's security policies.
   3. Analytics & Marketing
      • Google Analytics, Facebook, LinkedIn Ads track website usage and engagement.
      • These tools may use cookies and tracking scripts to monitor user behavior.
   4. Customer Support
      • Zendesk, Intercom help facilitate support and communication.
3. No Endorsements or Guarantees

   Just because we provide access to a Third-Party Service does not mean FSF endorses, verifies, or guarantees their reliability. Specifically, we:

   • Do not monitor or control third-party policies or content.
   • Cannot guarantee security or accuracy of external services.
   • Do not provide refunds, support, or warranties for third-party transactions.

   Users are responsible for reviewing the terms and policies of any Third-Party Service before engaging with them.

4. User Responsibility for Third-Party Links

   By interacting with Third-Party Services, you acknowledge that:

   • FSF is not liable for issues arising from third-party services.
   • Users should conduct due diligence before sharing personal or financial details.
   • Third-party links may change and FSF does not guarantee their availability.
5. Financial Transactions & Fees

   When making payments through third-party processors like Stripe or PayPal, users acknowledge that:

   • Transaction fees may apply, determined by the payment provider.
   • Refunds and disputes must be handled directly with the payment processor.
6. Privacy & Data Collection by Third Parties

   FSF does not control how third-party services collect or use user data. These providers may:

   • Store and process user data under their own terms.
   • Share information with other third parties.

   Users should review the privacy policies of third-party providers before sharing data.

12. INTELLECTUAL PROPERTY RIGHTS

1. Ownership of Intellectual Property

   All content, materials, and intellectual property available on this Website and through our Services are the exclusive property ofFlorida State Filing, LLC (FSF). These assets areprotected under applicable intellectual property laws, including but not limited tocopyright, trademark, trade secret, and patent laws in the United States and globally.

   This includes:

   • Website Content: Text, graphics, images, design elements, and layout.
   • Software & Technology: Proprietary software, databases, and automation tools.
   • Trademarks & Branding: FSF’s name, logo, slogans, and brand elements.
   • Business & Legal Materials: Forms, documents, and compliance resources.
   • Marketing Materials: Advertising content, digital campaigns, and training guides.

   By using our Website and Services, you acknowledge that all rights, titles, and interests in these materials remain withFSF. No ownership rights are transferred to you under this Agreement.

2. User License & Permitted Use

   We grant you a limited, revocable, non-exclusive, non-transferable license to:

   • Access and use our Website and Services for lawful business purposes.
   • Download and use publicly available resources for informational purposes.
   • Utilize FSF-provided forms and templates for compliance purposes.

   This license does not permit you to:

   • Modify, distribute, or sell any FSF content or materials.
   • Reverse-engineer or decompile FSF software or technology.
   • Use FSF’s branding for commercial gain without written consent.

   Unauthorized use or reproduction of FSF's intellectual property violates this Agreement and may result in legal action.

3. Trademarks & Branding Protection

   Our trademarks, service marks, and branding elements are protected. You may not use, imitate, or alter FSF branding without approval.

   Prohibited actions include:

   • Registering a domain or company name that includes FSF trademarks.
   • Falsely implying affiliation with FSF.
   • Using FSF’s name to create competing services.

   FSF actively monitors trademark violations and reserves the right to take legal action against infringers.

13. TERMINATION & SUSPENSION OF ACCOUNTS

1. Termination & Suspension of Accounts

   Florida State Filing, LLC ("FSF," "Company," "we," "us," or "our") reserves the right tosuspend, restrict, or permanently terminateaccess to its Website and Services for any User ("User," "Client," "you," or "your") who violates this Agreement or engages in conduct deemed harmful to FSF, its affiliates, or other Users.

   Account termination or suspension may occur with or without prior notice, depending on the severity of the violation. Users whose accounts are suspended or terminatedfor cause may be permanently restricted from future access to FSF's Website or Services.

   By using our Website and Services, Users acknowledge and agree that FSF has full discretion todefine violations and enforce necessary account restrictions, as outlined in this section.

2. Grounds for Account Suspension or Termination

   FSF may immediately suspend or terminate an accountwithout refund under the following circumstances:

   1. Violation of Terms of Use
      • Any breach of this Agreement or other applicable policies.
      • Failure to comply with legal, regulatory, or compliance requirements related to FSF's Services.
   2. Fraudulent, Illegal, or Unauthorized Activities
      • Providing false or misleading information during account registration, order submission, or communications.
      • Impersonating another entity or misrepresenting your identity.
      • Engaging in fraudulent transactions, including payment fraud or unauthorized chargebacks.
      • Using FSF’s Services for illegal, deceptive, or unethical business practices.
      • Engaging in money laundering, identity theft, tax fraud, or other unlawful activities.
   3. Payment Disputes and Chargebacks
      • Initiating an unauthorized chargeback or payment dispute without first seeking resolution through FSF’s Support Center.
      • Repeated failed payment attempts or suspected payment fraud.
   4. Abuse of FSF Staff, Services, or Other Users
      • Threatening, harassing, or abusing FSF employees, representatives, or affiliates.
      • Using offensive or abusive language in communications with FSF or other Users.
      • Engaging in defamatory or harmful actions against FSF, including spreading false information.
   5. Disruption of Website Security or Operations
      • Attempting to hack, manipulate, or disrupt FSF's Website, database, or security systems.
      • Using bots, scripts, or automation tools to exploit FSF’s Services.
      • Uploading or transmitting malware, viruses, or harmful code.
      • Unauthorized scraping, data mining, or extraction of FSF content.
   6. Non-Compliance with Government or Legal Requirements
      • Failure to provide required verification documents for compliance purposes.
      • Refusal to cooperate with legal or regulatory investigations.
      • Use of FSF's Services for prohibited industries or transactions.
3. Effects of Account Termination or Suspension

   When an account is terminated or suspended, the following consequences take effect immediately:

   • Immediate Loss of Access
     • Users lose all access to their account, active services, and stored data upon termination.
     • FSF does not retain or restore deleted data once an account is closed.
   • No Refunds for Terminated Accounts
     • All prior payments are non-refundable, except as outlined in FSF’s Refund Policy.
     • Users forfeit any prepaid balances or service credits upon account termination.
   • Cancellation of Pending Services and Orders
     • If termination occurs during an ongoing filing or compliance service, FSF reserves the right to cancel or withhold service completion.
     • Users remain responsible for outstanding fees incurred before termination.
   • Potential Legal Action
     • FSF reserves the right to take legal action against Users involved in fraud, contractual violations, or financial harm to FSF.
     • Violators may be reported to law enforcement, regulatory agencies, or fraud prevention networks.
   • Appeal and Reinstatement
     • Users who believe their account was wrongfully suspended or terminated may submit a formal appeal via the Support Center.
     • FSF is not obligated to reinstate accounts and retains full discretion over reinstatement decisions.

14. USE OF COOKIES AND TRACKING TECHNOLOGIES

1. Overview

   FSF employs cookies and tracking technologies to enhance user experience, analyze site performance, strengthen security, and support marketing efforts. By using the Website, Users agree to the use of these technologies as outlined here and in our Cookie Policy.

   Cookies are small text files stored on a User's device, allowing the Website to remember preferences, recognize returning visitors, and optimize functionality. Other tracking technologies, such as web beacons, tracking pixels, and local storage, function similarly to improve analytics, security, and advertising.

   Users can manage cookie preferences via their browser settings. However, disabling certain cookies may impact the Website's functionality.

2. Types of Cookies We Use

   FSF utilizes different categories of cookies and tracking technologies:

   1. Essential Cookies (Strictly Necessary)

      These cookies are crucial for the Website's core functionality and cannot be disabled. They enable:

      • User authentication and secure logins.
      • Session management for logged-in Users.
      • Website security and fraud prevention.
      • Saving form inputs during navigation.

      Disabling these cookies would prevent Users from logging in or securely using Services.

   2. Performance & Analytics Cookies

      These cookies collect anonymous usage data to improve Website performance. FSF uses them to:

      • Analyze traffic trends and user behavior.
      • Identify and resolve technical issues.
      • Optimize load times and server response.

      FSF may use third-party analytics services such as Google Analytics. Users can opt out via browser settings or the Google Analytics opt-out tool.

   3. Functionality & Preference Cookies

      These cookies enhance user experience by remembering:

      • Language preferences.
      • Saved login credentials (if enabled).
      • User interface customization.
      • Regional settings.

      These cookies improve usability but are not essential for core functionality. Users may disable them in their browser settings.

   4. Marketing & Advertising Cookies

      These cookies track User behavior to:

      • Deliver personalized advertisements.
      • Measure ad effectiveness.
      • Limit repetitive ads.
      • Provide retargeting ads.

      FSF partners with third-party advertising networks, such as Google Ads and Meta (Facebook) Ads. Users can manage ad preferences via the Digital Advertising Alliance opt-out page.

   5. Third-Party Cookies

      Some embedded services may set their own cookies, including:

      • Social media plugins (LinkedIn, Facebook, Twitter).
      • Embedded videos (YouTube, Vimeo).
      • Live chat support widgets.
      • Payment processors (Stripe, PayPal).

      These third parties have their own Privacy Policies and data usage practices. FSF does not control how these entities collect or use data.

3. How Users Can Manage Cookies

   Users have full control over how cookies are used on their devices. They can:

   1. Adjust Browser Settings

      Most web browsers offer the ability to:

      • Block or delete cookies manually.
      • Receive notifications before cookies are stored.
      • Automatically clear cookies upon closing the browser.
      • Restrict cookies to specific websites.

      For browser-specific cookie settings:

      • Google Chrome: chrome://settings/cookies
      • Mozilla Firefox: about:preferences#privacy
      • Apple Safari: Preferences → Privacy & Security
      • Microsoft Edge: edge://settings/content/cookies
   2. Opt Out of Targeted Advertising

      Users who prefer not to receive personalized ads can opt out by:

      • Digital Advertising Alliance: https://www.aboutads.info/choices
      • Google Ad Settings: https://adssettings.google.com
      • Facebook Ad Preferences: https://www.facebook.com/ads/preferences
   3. Use Incognito or Private Browsing

      Private browsing modes prevent cookies from being stored after the session ends.

   4. Block Third-Party Cookies

      Privacy-focused browsers and extensions like Brave, uBlock Origin, and Privacy Badger automatically block tracking cookies.

15. PRIVACY & DATA COLLECTION

1. Data Collection and Usage

   FSF prioritizes user privacy and data protection. By accessing our Website and Services, you consent to the collection, processing, and use of your personal data in compliance with this Agreement and our Privacy Policy. We collect data strictly to enhance service delivery, meet regulatory requirements, and optimize user experience.

   FSF collects the following categories of personal and business-related data:

   • Personal Information: Includes name, email, phone number, mailing address, and date of birth.
   • Business Details: Includes company name, EIN, registration details, and compliance-related data.
   • Payment Data: Securely processed by third-party providers; FSF does not retain full payment details.
   • Login Credentials: Includes usernames, hashed passwords, and authentication data.
   • User Communications: Messages and requests submitted via the Support Center, live chat, or email.

   Additionally, we collect non-personal data, such as:

   • Device Information: IP address, browser type, operating system, and screen resolution.
   • Website Analytics: Cookies and tracking technologies to monitor browsing behavior.
   • Geolocation Data: Collected with User consent for security and compliance purposes.

   All data is collected for legitimate business operations and to fulfill service commitments to Users.

2. Data Sharing and Third-Party Disclosures

   FSF never sells or rents User data. However, we may share data in the following cases:

   1. Service Providers: Third-party vendors assisting in payments, compliance, or security.
   2. Legal Compliance: Disclosure may occur if required by law, court orders, or fraud prevention measures.
   3. Business Transactions: In case of mergers or acquisitions, data may be transferred to the new entity under continued privacy safeguards.
   4. User-Authorized Integrations: Data may be shared when Users opt into third-party services.

   Users acknowledge that third-party services have independent privacy policies, and FSF is not responsible for their data handling practices.

3. Data Security and Retention

   FSF implements strict security measures to safeguard User data, including:

   • Encryption: Sensitive data is encrypted both in transit and at rest.
   • Access Controls: Restricted data access based on job role and necessity.
   • Network Monitoring: Real-time surveillance to prevent unauthorized breaches.

   Retention policies ensure data is stored only as long as necessary:

   • Transactional Records: Stored for a minimum of 7 years for compliance.
   • Inactive Accounts: Accounts inactive for 3 years may be automatically deleted.

   Users can request account deletion, subject to regulatory constraints.

4. User Rights and Data Control

   Users have the right to:

   • Access: Request a copy of their stored data.
   • Correction: Modify inaccuracies in personal details.
   • Deletion: Request data removal, subject to legal obligations.
   • Objection: Opt out of certain types of data processing.

   All privacy-related requests must be submitted via the Support Center and will be processed within 30 days.

5. Cookie Policy and Online Tracking

   FSF uses cookies to improve Website performance. Users consent to cookie usage as per our Cookie Policy.

   Types of cookies used:

   • Essential Cookies: Required for authentication and security.
   • Analytics Cookies: Used to track website performance.

16. CONTACT US

For any questions regarding this policy, please contact us:

Florida State Filing LLC
Email: info@flstatefiling.com